Question 1

I can’t attend the clinic I have booked any more, can my friend come in my place?

Accepted Answer

Yes, that is fine for your friend to come instead of you, providing they fulfil all of the criteria necessary to attend which can be found in the terms and conditions section on the website . Either you, or they must also Email, fancy footwork with a contact number that they can be reached on if needed.

Question 2

I need to cancel my clinic Space, can I have a refund?

Accepted Answer

Unfortunately, Fancy Footwork Equestrian does not offer refunds in any situation. If you cancel your place, your booking will only be transferred to a future clinic if your cancelled space is filled either from a waitlist or from advertising. If your space does fill You will be required to pay another booking fee when you book your replacement clinic. Replacement clinics must be booked within 12 months of you cancelling your space.

Question 3

My horse has gone lame and I can’t now come to the clinic tomorrow, can you fill my space?

Accepted Answer

Unfortunately, if you cancel within 48 hours of the day of your clinic, you will not be eligible to any transfer.

Question 4

How do I cancel my place?

Accepted Answer

If you need to cancel your place, please email FancyFootworkEquestrian@gmail.com giving your name , the clinic date and venue, and also what time you are booked in for.

Question 5

What happens if I cancel my space and you don’t manage to resell it at the full price that I paid?

Accepted Answer

Fancy Footwork Equestrian will always try to get you as much money as is possible for the cancelled space, however, on occasion, spaces are sold at a reduced price in order to fill them. You will always be involved in the decision to offer your space at a reduced rate, If your space sells under these circumstances, whatever money taken for it will be held in credit towards a future clinic  place within the next 12 months.

Question 6

The person transporting my horse to the clinic tomorrow can no longer bring me, can I come to the next clinic at this venue instead?

Accepted Answer

Unfortunately, if you cancel within 48 hours of the day of your clinic, you will not be eligible to any transfer regardless of the circumstances.

Question 7

What happens if a clinic doesn't have enough bookings?

Accepted Answer

If a clinic does not have at least 50% of its spaces booked by two weeks before the scheduled date, it may be postponed. Those who have already booked will have their place credited towards a future clinic of their choice, valid for up to 12 months.

Supportive polework clinics designed for every horse and rider

Relaxed, Supportive & Educational Sessions

Where Clinics Take Place

Find Your Next Clinic

Class Schedule

Everything You Need Before Booking

Important Information Before Booking

Everything You Need To Know

Frequently asked questions

I can’t attend the clinic I have booked any more, can my friend come in my place?

I need to cancel my clinic Space, can I have a refund?

My horse has gone lame and I can’t now come to the clinic tomorrow, can you fill my space?

How do I cancel my place?

What happens if I cancel my space and you don’t manage to resell it at the full price that I paid?

The person transporting my horse to the clinic tomorrow can no longer bring me, can I come to the next clinic at this venue instead?

What happens if a clinic doesn't have enough bookings?

Take a look at the Gallery

Supportive polework clinics designed for every horse and rider

Relaxed, Supportive & Educational Sessions

Where Clinics Take Place

Find Your Next Clinic

Class Schedule

Everything You Need Before Booking

Important Information Before Booking

​

Everything You Need To Know

Frequently asked questions

I can’t attend the clinic I have booked any more, can my friend come in my place?

I need to cancel my clinic Space, can I have a refund?

My horse has gone lame and I can’t now come to the clinic tomorrow, can you fill my space?

How do I cancel my place?

What happens if I cancel my space and you don’t manage to resell it at the full price that I paid?

The person transporting my horse to the clinic tomorrow can no longer bring me, can I come to the next clinic at this venue instead?

What happens if a clinic doesn't have enough bookings?

Take a look at the Gallery